Delivery & Shipping Policy

At Bed4U, we aim to deliver your order as quickly and efficiently as possible. Below, you’ll find important information regarding our delivery process.

1. Delivery Timeframe

We offer a standard delivery timeframe of 3-7 working days for all orders. In most cases, we are able to deliver faster than the stated timescales. Please note that we deliver on weekdays and weekends, with delivery hours ranging from 7 AM to 9 PM, Monday to Saturday.

2. Delivery Notifications

To ensure a smooth delivery experience, please provide an up-to-date mobile phone number and email address. We will send you delivery details via text and email 24-48 hours prior to your delivery date, including your scheduled delivery time slot. You must confirm and accept the given date and time to secure your delivery slot.

3. Specialist Delivery Service

Our trusted logistics partner handles all deliveries with great care and attention. Delivery is upto ground floor but they can provide upstairs service for some extra charges. For flats, our delivery service can only bring items to the second floor if there is no lift, or if the lift cannot accommodate the goods.

4. Delivery Delays or Cancellations

In rare instances, your delivery may be rescheduled due to reasons such as a van breakdown or over-booked routes. If this happens, we will work with the courier to reschedule your delivery as soon as possible. Please note that delivery delays are not grounds for cancelling your order. We also advise customers not to dispose of old beds or mattresses before receiving their new items.

5. Missed Deliveries and Re-Delivery Charges

If you miss your scheduled delivery, a re-delivery fee of £40-£60 will apply. This charge covers the courier’s additional costs for attempting a second delivery.

6. Property Damage

In the unlikely event that your property is damaged during delivery, you must note this on the delivery paperwork before signing. All property damage claims should be handled directly with the courier, as Bed4U does not have direct contact with the delivery service providers.

7. Assembly and Room of Choice Services

If you have selected assembly or room of choice services, please ensure that the room where the item will be assembled is clear of any obstacles. Our delivery team cannot move items around bannisters or navigate tight spaces, as this would compromise their safety and your property.

Assembly Service: Once booked, assembly services are non-refundable. If you decline or refuse assembly on the day (e.g., due to the headboard not fitting up the stairs), you will not be entitled to a refund.
Room of Choice: Delivery to your room of choice is available, but please be aware that for apartments or flats, items will only be taken up to the second floor if the lift is unavailable. If the lift cannot accommodate the goods, items will be left on the ground floor. You will need to move the items to your desired floor yourself.
8. Unforeseen Delivery Delays

As our deliveries are part of a multi-drop service, we cannot guarantee a specific time or day for delivery. In some cases, deliveries may arrive later than the scheduled window due to unforeseen circumstances such as traffic or weather conditions. We strongly recommend that you be available 2 hours before and after the scheduled delivery window to avoid any inconvenience.

9. Headboard Returns

If your headboard does not fit up the stairs or into your property, you may keep it. Should you wish to return it, a £40 disposal fee will apply. Please note that all beds are made to order, so we cannot accept returns or exchanges on bespoke items.

10. Recycling of Items

We do not offer a recycling or removal service for old beds, mattresses, or packaging. Customers are responsible for the disposal of their old items. We recommend contacting your …
[8:14 PM, 12/10/2024] +44 7770 240463: At Bed4U United Kingdom and Ireland, we are dedicated to providing exceptional handmade beds that combine superior craftsmanship, comfort, and style. Our passion for creating high-quality divan and ottoman beds is driven by a commitment to giving you the best possible sleep experience while enhancing the beauty and functionality of your bedroom.

Each bed we offer is carefully designed by skilled craftsmen who take pride in their work. From the selection of premium materials to the meticulous finishing touches, we ensure that every bed is built to last, strong, and visually appealing. Whether you’re looking for a comfortable place to rest or need practical storage solutions without compromising on style, our beds offer the perfect balance of both.

At Bed4U, we believe that your bed is more than just a place to sleep—it’s the heart of your bedroom, a reflection of your personal style, and a key part of your well-being. We strive to create products that not only meet but exceed the highest standards of quality and craftsmanship, ensuring that every bed is a lasting investment in your comfort and your home.

Our exquisite handmade beds are designed to make a statement in any room—whether you're drawn to timeless elegance or modern sophistication, we have something to suit every taste. With Bed4U, you’re guaranteed a product that stands out, offering both beauty and practicality that will impress anyone who visits your home.

Delivery Information

We proudly deliver across the UK and select areas of Ireland, including Dublin and surrounding areas. Enjoy free delivery within 3-7 working days for most parts of the UK. A small delivery charge of £50 applies to some areas in the UK and Ireland.

For any inquiries or assistance, please feel free to reach out to us at:

Phone: +44 (0) 7770240463
Email: bed4uinuk@gmail.com