Frequently Asked Questions
Frequently Asked Questions
We’ve answered some of the most common questions to help you choose the right bed and place your order with confidence. If you need any further assistance, please contact us on WhatsApp at 07770240463.
1. Can I choose a different colour or size?
Yes. We offer a wide range of colours and sizes, with options depending on the design. If you have a specific requirement, please contact us before placing your order so we can confirm what is available.
2. Can I see real customer photos?
Yes. We share genuine customer photos on our Facebook and Instagram pages so you can see our beds in real homes.
If you would like to see a particular bed in a specific colour, simply message us on WhatsApp at 07770240463. If we have a suitable photo available, we will be happy to send it to you.
3. How long does delivery take?
Most deliveries are completed within 3 to 7 working days. We will contact you within 24 to 48 hours of receiving your order to discuss your delivery arrangements. Occasionally, unforeseen circumstances may cause delays.
4. Is delivery free?
Delivery is free to most UK locations. Additional delivery charges apply to all locations in Northern Ireland and the Republic of Ireland, as well as certain locations within the UK.
Any applicable delivery charges will be displayed at checkout before you complete your order.
5. Do you deliver upstairs and offer assembly?
Standard delivery is to the ground floor. Within the UK, upstairs delivery and assembly may be available at an additional charge. Please contact us before ordering to confirm availability and pricing.
We do not offer assembly services in Northern Ireland or the Republic of Ireland.
6. What should I check before ordering?
Please measure your bedroom, doorways, staircases and access routes carefully. Consider the bed’s overall dimensions, including the headboard and any wings, as well as tight turns and low ceilings.
If you are concerned about access, contact us before ordering. We may be able to adjust the headboard height to suit your requirements.
7. Can I return my bed if I change my mind?
Our Returns and Refunds Policy explains how returns are handled, including any applicable collection charges. As our beds are made to order, please check your chosen design, colour and measurements carefully before confirming your purchase.
Your statutory consumer rights remain unaffected. Please read our full Returns and Refunds Policy for details.
8. How can I contact you before ordering?
We are happy to help with questions about our beds, colours, sizes and available options before you buy.
WhatsApp: 07455 931411
Email: bed4uinuk@gmail.com
For the quickest assistance, please contact us on WhatsApp.